Ahead of your Stay
Frequently Asked Questions
Warm southern hospitality begin the moment you book your dates at The Andrew Pinckney inn. Ahead of your stay, let us help answer any questions you might have about your upcoming visit with us in Charleston.
Frequently Asked Questions
Check-in is at 4pm. Should you arrive early, we will happily park your car and store your luggage. When your room is ready, we will give you a call.
Check-out is at 11am.
Complimentary breakfast is served from 7am – 10am in our beautiful rooftop Solarium. Enjoy our wide selection of delicious pastries, gourmet breakfast sandwiches, quiches, fresh fruits, juices, coffee, tea, and more while taking in the beautiful historic views of downtown Charleston.
We do not serve lunch or dinner, but there are dozens of incredible restaurants within walking distance of the Inn.
We do not provide room service at the Inn.
We offer a lovely, complimentary Wine + Cheese reception daily from 4pm – 5pm in our rooftop Solarium. Come take in the beautiful historic Charleston views while you enjoy a selection of red and white wines, artisan cheeses and crackers, savory dips, fresh and dried fruits.
We are able to accommodate intimate meetings of up to 10 people here at the Inn, but there are several options for larger meetings nearby. Please contact our General Manager, Barry Hutto, at (843) 937-8800 for assistance.
We currently do not have a fitness center on-site nor an affiliation with an off-site fitness center at this time.
The Andrew Pinckney Inn offers Valet Parking service at the rate of $28 per day with unlimited in-and-out access included in the rate. Other self-parking options are available nearby within easy walking distance but at $28, our Valet Parking is the best option. The Valet Staff parks our guest’s vehicles in a private secured lot located directly behind the registration lobby.
There is no street parking available overnight.
The City Market is just one block from the Inn.
The airport is approximately 12 miles from the Inn. During rush hour, it can take as long as 30-40 minutes to get to and from the airport, so please plan accordingly.
We do not have an airport shuttle service. However, taxi service, rental cars, and Uber are readily available near baggage claim. If you need assistance arranging transportation back to the airport, please ask the front desk during your stay or at check-out.
Folly Beach, Sullivan’s Island, and Isle of Palms are all approximately 10-12 miles from Downtown.
We have several different room types, from cozy double beds to spacious suites. Please visit our website for a full list of rooms and photos.
Most rooms have street or garden views since we are located in the heart of the City, but the views from our newly-renovated rooftop Solarium provide an incredible view of historic Charleston.
Our Front Desk is staffed 24-hours a day. You may arrive at your leisure, but feel free to call and let us know.
Check-out is at 11am. Should you need a little extra time, please inquire at the front desk. You may leave your valet-parked vehicle and luggage with us until 4pm on the day of check-out.
We have a limited number of rollaway beds available. We highly recommend calling in advance to reserve one.
We offer complimentary Wi-Fi for all of our guests. A code will be provided to you at check-in.
The Inn is entirely smoke-free. Fines will be imposed if evidence of smoking is found in your room.
Our Front Desk team is happy to assist you with tour, attraction, and dining information.
There is elevator access in the Church Street building, but rooms in the Pinckney building are accessible only by stairs. Please let us know as soon as possible if you need elevator access.
Yes, we have a limited number of handicapped accessible rooms. Please let us know as soon as possible if you need an accessible room.
We do not have a bar on-site, but there are dozens of excellent bars and restaurants within walking distance of the Inn. We do offer a complimentary Wine + Cheese reception every afternoon from 4pm-5pm in our rooftop solarium.
We are not a pet-friendly Inn, but we can recommend several excellent kennels nearby for your furry family member. We do, of course, welcome ADA certified service animals at no charge. A fee may be imposed for damage to guest rooms by any pet or service animal.
Contrary to popular belief, you will get the best rate at our Inn by calling the property directly or by booking on www.andrewpinckneyinn.com! We guarantee the best available rate.
We accept Visa, MasterCard, American Express, Discover, and cash.
We have a small business center located in the main building with computer and printer access.
We do not have a pool at the Inn.
You may cancel your reservation up to 72-hours in advance of the arrival date. If you cancel within the 72-hour time frame, you will be charged for one night room and tax.
Yes, every room has a hair dryer.
We provide shampoo, conditioner, bar soaps, body lotion, and shower gel in every guest room. Additional toiletries are available on request.
Yes, we do provide daily maid service.
We do not provide turndown service.
Yes, we have soda machines and ice machines. There is a convenience store and a Five & Dime store within walking distance, should you need anything.
We have toothbrushes, toothpaste, razors, shaving cream, sewing kits, and shower caps available at the front desk, at no charge. Other items can be purchased at the Five & Dime store just two blocks away
All guest rooms and suites are equipped with mini-fridges.
Group blocks are available. Please contact our General Manager, Barry Hutto, at (843) 937-8800 for more information.
At this time we do not offer a shuttle to the cruise port.
We do not provide cruise parking at this time.
There is no higher priority than the safety of both our guests and employees. During our time apart, we have developed comprehensive cleaning and physical distancing protocols and are pleased to share those details with you here.
Cancellations must be made at least seven days in advance.
Depending on the time of year, there may be a 2-night minimum on stays.
Wedding groups can have an individualized booking link to share with their guests that will offer a 10% discount off the current rates we are selling online.
Being a boutique property, booking your hotel room as early as possible is always recommended. This allows for you to have the most options of room types as well as the best rate!
Brides love staying in our Townhouse Suite, which is our largest suite and great location for bridal parties to get ready!
Yes. Please contact our General Manager, Barry Hutto, at (843) 937-8800 for more information.
No.
Yes, we offer a gourmet continental breakfast available in our rooftop Solarium.
We do not have hotel transportation at the hotel. We can, however, coordinate transportation for you whether that be an uber, taxi, shuttle or motor coach as we work with different transportation companies around town.